There's a specific kind of dread that comes with standing water spreading across a Strum living room floor. We're built to shorten that window between the panic and the fix.
Call +1-844-578-1604
Avg. arrival under 60 minutes in Strum
Written estimate, no hidden line items
IICRC-certified technicians on every truck
Ask a Strum homeowner who's dealt with a burst pipe at 3am and, if they called us, they'll tell you the same thing: someone answered, and someone showed up. That's the whole model.
Our Strum dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
Ongoing training matters more to us than a certificate on the wall — drying standards and equipment change, and our crews train against the current standard, not the one from five years ago.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
Fresh paint over an old stain can hide the problem visually for a month or two, right up until the drywall paper backing gives out.
If a dehumidifier and open windows don't clear the smell within a day or two, there's an active moisture source that ventilation alone won't solve.
A hollow sound from tile that used to sound solid usually means the mortar bed lost adhesion from sustained moisture underneath.
A sudden increase in usage with no change in household habits is often the earliest sign of a slab leak, well before any visible water shows up.
Bubbling near a window frame frequently traces back to a failed seal letting water in gradually.
Dark spotting around grout lines or window frames is frequently the first visible sign of a developing moisture problem.
Catching two or more of these signs at once usually means it's past time for a proper inspection.
We don't split Water Damage Repair into separate vendors for extraction, drying, and repair — one crew stays accountable for the whole job, from the first wet-vac pass to the final coat of paint.
Every service below gets the same documentation standard, whether it's a single wet closet or a full commercial loss.
The first hour after a water loss decides how much of the structure is salvageable, which is why extraction is always the first truck-mount job, not an afterthought behind paperwork.
We don't call a structure dry based on a visual check — the moisture meter has the final say before equipment comes down.
Blackwater intrusions call for full PPE, controlled removal of porous materials that can't be sanitized, and hospital-grade disinfection before any reconstruction starts.
We treat the 48-hour mold window as a deadline for our own drying timeline, not a talking point.
One contract from extraction through reconstruction means you're not managing two separate companies and two separate invoices.
Furniture, electronics, and documents get assessed on-site, with salvageable items cleaned and stored while the space dries.
Four steps, no guesswork — here's exactly what happens between your call and a verified-dry structure.
A live dispatcher, not a voicemail tree, takes your call and asks a few quick questions about the source and severity so the crew rolls out prepared.
Skipping or rushing this step is how hidden moisture pockets turn into a mold problem months down the line.
Standing water comes out first with commercial extraction equipment, then air movers and dehumidifiers go to work based on the readings just taken.
Moisture readings confirm the structure meets a safe drying standard before we hand over documentation and move into reconstruction.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Every technician carries IICRC certification, and every crew works fully insured — documentation available whenever you want it.
Regionally staged trucks mean a crew often arrives before a national chain's call center finishes the intake questionnaire.
You get a written estimate before equipment turns on, not a surprise invoice after the fact.
If a drying target isn't hit on schedule, equipment stays on-site at no extra charge until the readings confirm it's dry.
Every job closes with documented moisture verification, because a promise without data behind it isn't much of a promise.
The standard doesn't change based on job size — a single bathroom flood gets the same sign-off criteria as a full commercial loss.
Call +1-844-578-1604Our Strum service radius covers 54770, with trucks positioned to reach any address quickly, not just the neighborhoods closest to a single office.
Coverage extends past the city core into the surrounding Strum suburbs, so an outlying address isn't treated as a second-tier call.
"Our water heater gave out overnight and by the time I found the pool of water it had already crept under the cabinets. The crew here in Strum had it extracted and drying equipment running before I finished my coffee."
Renee A., Strum"They found mold starting behind our baseboards before it spread and handled containment properly instead of painting over it like a previous company tried."
Owen D., Strum"They didn't cut corners on the sanitization step even though it clearly slowed them down — with two kids in the house, that mattered to us."
Fatima J., Strum"Fast response and clear pricing, and they handled the back-and-forth with my insurance adjuster directly, which saved me a genuinely stressful week."
Lucas P., Strum"The thermal scan caught damage behind a cabinet that could have turned into a much bigger mold problem if it went unnoticed."
Grace T., Strum"They sectioned off the wet area instead of shutting down the whole office during drying, which kept us operating almost normally."
Nathaniel W., Strum"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., Strum"They explained the crawl space drainage issue in plain terms instead of technical jargon, and fixed it on the spot rather than scheduling a separate trip."
Derek S., Strum"They found the actual source of the leak instead of just drying the surface damage, which saved us from the same problem happening again in a month."
Melissa C., Strum"A dishwasher supply line failed while we were on vacation and came home to a soaked kitchen floor. They handled the extraction, drying, and coordination with our property manager without us having to fly back early."
Victor N., Strum